Privacy Policy

The Forex Mastermind ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our website and purchase our products.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Forex Mastermind is a sole trader based in the United Kingdom, operating online education products at theforexmastermind.com and app.theforexmastermind.com.

Privacy contact: [email protected]

2. What Information We Collect

When you visit our site or purchase the Course, we collect:

• Identity information: your full name, billing address, and email address (collected by Stripe at checkout)
• Payment information: processed directly by Stripe; we do not store your card details
• Course access data: session cookies, login activity, IP address
• Communications: any emails or messages you send us

3. How We Use Your Information

We use your information to:

• Deliver the Course you have purchased and provide ongoing access
• Process payments and issue receipts
• Send transactional emails (purchase confirmation, magic-link access, login requests)
• Respond to your enquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with our legal obligations

The legal basis for processing your data is contractual necessity (to deliver what you paid for).

4. Who We Share Your Information With

We do not sell your personal data. We share data only with the following service providers:

• Stripe Payments Europe Ltd. — processes all card payments. Stripe Privacy Policy
• Resend — sends transactional emails on our behalf
• Cloudflare, Inc. — provides DNS, CDN, and edge computing infrastructure
• Netlify, Inc. — hosts our static website content

We may disclose your data if required by law, by court order, or to protect our legal rights.

5. International Data Transfers

Some of our service providers (notably Stripe, Cloudflare, Netlify, Resend) operate globally. Where data is transferred outside the UK, we ensure adequate safeguards are in place via Standard Contractual Clauses or equivalent mechanisms compliant with UK GDPR.

6. How Long We Keep Your Data

• Customer records and purchase history: retained for 6 years to comply with UK accounting and tax law
• Course access data: retained for the lifetime of your account
• Support communications: retained for 2 years after the last interaction

7. Your Rights Under UK GDPR

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request that we correct inaccurate data
• Erasure — request deletion of your data (subject to our legal obligation to retain certain records)
• Restriction — request that we limit how we use your data
• Portability — request your data in a portable format
• Object — object to certain types of processing

To exercise any of these rights, email [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our member portal uses essential cookies to keep you logged in (session cookies). These are HttpOnly + Secure + SameSite=Strict — they cannot be read by other websites or scripts. We do not use tracking cookies for advertising.

9. Security

We take technical measures to protect your personal data:

• Payment data is encrypted by Stripe using industry-standard protocols
• Member access tokens are stored as one-way hashes, never plaintext
• All connections use HTTPS with modern TLS
• Session cookies are HttpOnly, Secure, and SameSite=Strict

10. Children's Privacy

The Course is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

12. Contact

For any questions about this Privacy Policy, your data, or to exercise your rights:

Email: [email protected]
Instagram: @theforexmastermind